Plant Warranty & Replacement Policy

At Muse Roses, we stand behind the quality of our plants and want you to feel confident shopping with us.

If your plant arrives dead, please email us at support@museroses.com within 72 hours of delivery with your order number and clear photos. Once confirmed, we will provide a free replacement.

We also offer a 30-day warranty from the date of delivery. If your plant dies within that period, please contact us with your order number and clear photos. Approved claims will receive a free replacement with the next order.

Please note that we are unable to offer free replacements for plants reported more than 30 days after delivery. 

Please note that free replacements under the 30-day warranty are shipped with your next order, not as a separate shipment.

Thank you for your understanding and for choosing Muse Roses.